The Design of Everyday Things: Revised and Expanded Edition

The ultimate guide to human-centered design Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on or whether to push pull or slide a door. The fault argues this ingenious -- even liberating -- book lies not in ourselves but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions coupled with a lack of feedback or other assistance and unreasonable demands on memorization.The Design of Everyday Things shows that good usable design is possible. The rules are simple: make things visible exploit natural relationships that couple function and control and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time.The Design of Everyday Things is a powerful primer on how -- and why -- some products satisfy customers while others only frustrate them.

Paperback: 368 pages

Publisher: Basic Books; Revised Expanded edition (November 5 2013)

Language: English

ISBN-10: 9780465050659

ISBN-13: 978-0465050659

ASIN: 0465050654

Product Dimensions: 5.5 x 1 x 8.3 inches

Shipping Weight: 11.2 ounces